Frequently Asked Questions

If your violation is found guilty, you will NOT be able to re-submit the ticket a second time for an appeal with WinIt. Our specialists will only be able to dispute your ticket once. If your ticket is guilty, we advise that you pay the fine to the city at your earliest convenience, within 30 days of the hearing date. While it is technically possible to submit your ticket for appeal on your own, we do not advise that you do so. Our specialists have been disputing NYC Parking tickets for over 20 years, if your ticket was not dismissed, it is because the ticket was correctly issued. It is highly unlikely that an appeal will be successful. In addition, please be aware that as per our terms and conditions, we are unable to provide traditional case details regarding any specific dispute.

It is not required that you have an image of the ticket itself, however, we do suggest you submit the original copy if it is in your possession. If you do not have the physical copy of your NYC parking ticket, you will still be able to submit your ticket within the app, without the image. Be advised that the 10-digit ticket ID number must be correct for our specialists to begin processing your ticket. You are also able to submit an image of a pre-penalty notice, though please note, you will need to take a clear picture of the document, and the violation number must be visible. If you are unsure of your tickets 10-digit violation number, please contact our customer support team, and they will assist you with the matter. Please note that as part of our service, we notify our users whenever they have outstanding parking violations on the NYC Servers. You will be contacted via email whenever a new ticket relative to the plate information you have listed within the app is entered within the system of The NYC Department of Finance. Depending on your user registration, you may receive an SMS regarding the ticket as well. This service is not a requirement and you will be able to unsubscribe at any time.

Simply take a picture of your ticket, scan your barcode, or submit your license plate information and WinIt will take it from there. Once we receive your ticket, our experts will review the violation and schedule a hearing to contest it. We will keep you updated on the status of your ticket via email. We have partnered with seasoned NYC ticket specialists, who have been disputing thousands of NYC parking tickets for years. Our experts have helped clients save over $250 million in parking ticket fines over the last 20 years.

It’s important to note that once a hearing is scheduled for your ticket the penalty cycle is put on hold and you will not incur any additional late fees. If your ticket is found guilty, you will have 30 days from the hearing date to pay the ticket without incurring penalty. If a ticket is not resolved, the following penalties accrue in addition to the original fine: 30 days after the date of the tickets’ issuance, a $10 penalty is assessed 45 days after the tickets’ issuance an additional $20 penalty is assessed, bringing the penalty total to $30 60 days after the tickets’ issuance, an additional $30 penalty is assessed, bringing the penalty total to $60.

As Soon As Possible The city may charge you a penalty fee if you don’t pay or dispute your ticket within 30 days of the infraction. To avoid the accrual of penalties, send us your ticket at least 7 business days prior to the 30 days deadline. Please keep in mind that once we’ve submitted your ticket to court, the penalty cycle is placed on hold by the city until the hearing for your ticket is conducted. You can always check the status of your ticket using the following link: http://nycserv.nyc.gov/NYCServWeb/NYCSERVMain